Washington D.C. Caterers
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2 5 0
1 Review
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Recent Reviews
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2
5
Fellissimo
Customer
“Poor customer service, and inflated prices for her subcontracted work ( photographers, florist). Would not use them again. Owner tries to be slick.” -
5
Furins of Georgetown “I ordered a birthday cake from Furin's for my daughter's birthday and was mortified with the results. I have been a loyal customer for years, so I was shocked when the cake I ordered and payed $73 for was not edible! I truly believe the problem resulted from the food coloring and the frosting not being mixed properly. The result was a frosting that not even my 3 year old would touch. What an embarrasment for my family in front of all of our guests. The response from Furin's was just as bad. Someone promised to call me back after a little investigating and have heard nothing in almost a week, not even an apology. Shows how much they value loyal customers..I have even referred several of my friends. Now I am sending out this warning, be careful when dealing with this company. When they're good, they're good, but when they're not, they're just AWFUL!!! I have never tasted a cake as bad as the one I got! And since the icing was on the outside and in between the layers, it was impossible to salvage any of it. I received a horrible product and horrible customer service. So sorry they lost such a good customer. If they would have at least gave the illusion they cared, I may have overlooked this incident and given them another chance, but not after the way this situation has been handled! Very Disappointed!!! \n \n”
